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Technical Writer
Salary Range: $28.00 – $32.50 per hr. (DOE)
SUMMARY
Responsible for creating technical manuals and documentation for rugged, mil-spec computer equipment. This role is responsible for developing and maintaining technical manuals and assisting with technical marketing materials.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Receives assignments from a supervisor.
Observes production, developmental, and experimental activities to determine operating procedure and detail.
Keeps up to date with industry trends and standards to ensure documentation is completed on time and within relevant regulations.
Develop and maintain user manuals, installation guides, and other technical documentation that is easy to understand and addresses the needs of our customers.
Work closely with engineers and subject matter experts to research and under the technology behind our rugged, mil-spec computer equipment.
Use project management tools to prioritize tasks and ensure documentation is completed on time and within budget.
Collaborate with other departments to maintain accurate technical documentation that aligns with the company policies and goals.
Ensure that all documentation is consistently formatted and presented in a professional manner.
Work with marketing to create technical marketing documents.
Assist in the creation of white papers and other thought leadership materials.
Interviews production and engineering personnel and reads journals, reports, and other material to become familiar with product technologies and production methods.
Reviews manufacturers and trade catalogs, drawings, and other data relative to the operation, maintenance, and service of equipment.
Studies blueprints, sketches, drawings, parts lists, specifications, mock-ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
Organizes material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
Reviews published materials and recommends revisions or changes in scope, format, and content.
Maintains records and files of work and revisions.
Selects photographs, drawings, sketches, diagrams, and charts to illustrate the material.
Prepares or arranges for the preparation of the index.
Assists in laying out material for publication.
Arranges for formatting, reproduction, and distribution of material.
Other duties as assigned.
Education and Experience
Bachelor’s degree in Technical Writing, Engineering, Computer Science, or a related field.
One – Two years of experience in writing technical documentation for electronics or related products.
Ability to communicate technical information in a clear and concise manner.
Strong project management skills and experience with project management systems.
Knowledge of Adobe Creative Suite and regulatory requirements associated with technical manuals for rugged equipment is a plus.
Ability to work independently in a fast-paced environment with changing priorities.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be detail-oriented and balance multiple projects simultaneously in a fast-paced environment
Must possess the ability to successfully plan, prioritize, and organize work activities and adhere to strict deadlines. follow instructions, procedures, and policies; identify and solve problems
Must be conscientious about assignments and complete work in a timely, accurate, and thorough manner
Require minimal supervision to successfully complete tasks and assignments
Must demonstrate initiative and ownership of assignments/projects
Must report to work at scheduled time and maintain satisfactory attendance with limited unscheduled absences
Must exhibit a professional appearance and behavior and maintain satisfactory performance consistent with expectations of the position and GMS policies
Requires excellent communication skills, both verbally and in writing, with executives, colleagues, and individuals, internal or external
Must possess strong interpersonal skills and be able to effectively interact with all levels of employees and management
Must remain poised, professional, and diplomatic under pressure
Strong computer skills with a working knowledge of programs such as Microsoft Word, Excel, Outlook and Power-Point
Must possess the ability and desire to encourage and facilitate a positive and productive work environment for all employees
Must be able to work on-site the standard 8AM-5PM, Monday – Friday schedule and additional hours as necessary
Limited travel required
