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Our client is looking for a dedicated and skilled Lead Technician. They are seeking Service Technicians at all levels (I, II, III) to join our team. As a Service Technician, you will be responsible for the delivery, installation, and servicing of rental HVAC equipment. Higher-level technicians will possess advanced skills in troubleshooting air-cooled chillers and large-tonnage HVAC equipment, including setup and repair.
Key Responsibilities:
Process customer orders received from the sales department or branch manager, ensuring timely fulfillment and delivery.
Deliver exceptional customer experiences that encourage repeat business.
Install HVAC equipment as necessary, including running temporary hoses for heating and flexible ductwork for temporary applications.
Utilize appropriate PPE and fall protection as required at all times.
Perform initial equipment startup and necessary service repairs.
Retrieve equipment from customer locations upon completion of rentals and document returned items.
Conduct equipment reconditioning per established work instructions and complete required checklists.
Safely store equipment in the warehouse and maintain inventory.
Perform additional duties as assigned.
Requirements:
Experience levels range from 0-5 years (Entry-Level to Senior Technicians).
High school diploma or GED required.
A 2-year HVAC certificate and/or Universal Refrigeration Certificate or equivalent experience is preferred for higher-level technicians.
Proficiency with Microsoft Office products or similar software; familiarity with MRP or Rental software is a plus.
Must pass a DOT physical and drug test to operate company vehicles.
Valid driver’s license and satisfactory motor vehicle report (MVR).
Ability to lift and move up to 50 lbs. of equipment using safe lifting practices.
Strong customer service aptitude, effective communication skills, and mechanical knowledge.
Willingness to learn and develop new skills.
Additional Information:
This position may require working a rotating on-call schedule and being available for evenings, weekends, and holidays during peak seasons.
Travel may also be necessary.
Overtime and double-time pay rates apply for applicable hours worked.
Benefits:
Entry-level positions require little to no prior experience
Health, Vision, and Dental Insurance
Life Insurance
401k with company match
Paid time off (vacation, sick days, holidays)
Career development
Employee discount programs
