Bike Mechanic Full Time

This position is responsible for repair and maintenance of the bike fleet.

ESSENTIAL JOB FUNCTIONS

• You will help live out our company’s Noble Purpose by ensuring that customers have a positive experience at Hilton Head Outfitters
• When interacting with each guest, leave them with a “WOW” story to tell about their experience
• Share customer impact stories with your team in meetings and with management
• Maintain all bikes to appropriate safety and professional levels
• Maintain cleanliness and organization of the bike shop
• Assist in maintaining all bike part inventories and cleaning supplies
• Fit participants to the right size and style bike
• Enforce systems to ensure quality customer care and equipment repair
• Maintain equipment use records
• Enforce the rules and regulations of the department
• Other duties as assigned
• At times, assist with pick up and delivery of bikes, beach chairs, and other rental items
• Assist with the set up and break down of bike shop at the beginning and end of the day
• Assist guests with questions about our rentals
• Keep bike shop and surrounding areas clean of trash and other unsightly items
• Keep any tools in bike shop and surrounding areas tidy and in working conditions
• Check bike and other rentals that are returned for safety issues
• Inform guests of bike safety for Hilton Head Island
• Reports to work on time and according to posted schedule
• Maintains a professional appearance
• Remains alert, courteous, and helpful to the guests at all times
• Complete all scheduled work in a timely fashion
• Complete other tasks as assigned by Managers
• Assist in the daily operations of the bike lot

REQUIREMENTS

• Must be available on Weekends and Holidays
• Must have a valid driver’s license with clean driving record in order to drive company vehicles in times of need.
• Desire to learn about bikes and maintain bikes