Marketing Operations Specialist Full Time

Objectives of the role:

Build and develop the project templates to ensure optimal timing, resourcing, and deliverables
Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
Identify and implement department-wide quality control measures around process
Assist in identification and roll out of new procedures for increasing the efficiency of day-to-day operations
Maintain communication with Marketing Operations Director, Project Management Team, Creative Team, and Business Partners to ensure adherence to protocols across platforms and processes
Assist the Senior Manager of Project Management in developing, planning, and coordinating operational excellence
Oversee administration for technology platforms including, but not limited to work management, planning and coordination, and file storage
Provide process and technology recommendations based on observations and expertise

Primary Responsibilites:

Administer technology platforms including Workfront (a must), CrossCap, and DAM
Develop and refine workflows within the project management platform
Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary
Assign and monitor resources to ensure project efficiency and maximize deliverables
Communicate and coordinate with employees to ensure process adherence and aid in overcoming risk and blockers
Onboard and train new employees to ensure that they adhere to standard operating procedures and technology stack
Required Skills and Qualifications:

Proficient in administration or technical experience in Workfront
Strong working knowledge of the creative process and marketing
Proven organizational skills, including time management
5 years of project management experience
Other work management tools as Cross Cap and Bynder (Digital Asset Management) a plus
Strong analytical and problem-solving skills
Self-sufficiency and an ability to work with minimal supervision
Strong verbal and written communication skills
Attention to detail

Tagged as: marketing