Service Assistant (Delivery Helper) Full Time

Job Title: Service Assistant
Reports To: Service Representative/Service Manager
FLSA Status: Non-Exempt
Classification: Full Time

Job Summary: The Service Assistant goes with the Service Representative and is responsible for accurately and safely delivering products to customer accounts with a sense of urgency and faster-than-average work pace with intentions to obtain a CDL A license.

Supervisory Responsibilities: None

Duties/Responsibilities:

-Provides continuous, courteous, and professional customer service to customers, store personnel, and store customers.
-Completes deliveries in a timely manner and ensures accuracy of billing to customers.
-Follows the stores procedures to dispose of all empty cardboard cases and paper wrap.
-Re-pack product as necessary.
-Responsible to communicate in an effective and timely manner with Service team.
-Responsible for working with others, building, and maintaining relationships.
-Performs other duties assigned.

Required Skills/Abilities:

-Ability to provide exceptional customer service and satisfaction.
-Ability to merchandiser the product being delivered to accounts.
-Ability to accurately complete all required paperwork, accounting, and documentation.
-Ability to solve practical problems.
-Ability to communicate clearly and concisely.
-Ability to accurately add, subtract, multiply and divide all units of measure.
-Ability to be on time in meeting route scheduling.
-The ability to operate a variety of hand operated equipment (delivery carts, hand truck, etc.)
-Ability to work a schedule that includes early morning start times.
-Possesses a valid driver’s license in the state of residence while maintaining a good driving record.
-Possess a valid Commercial Driver Medical Certification or willing to obtain.

Education/Experience:

-High School Diploma or equivalent

Physical Requirements:

-Must be able to frequently lift and/or move up to 50 pounds.
-Driving/Riding 30%
-Walking, standing, reaching, bending, climbing, kneeling, and twisting 70%

Note: Job descriptions are not intended and should not be constructed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job.  They are intended to be accurate reflections of those principal job elements essential for making decisions pertaining to compensation.

Southern Crown Partners is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, or gender identity.