Client Intake/Conflicts Specialist Full Time

Thompson Coburn, a large full-service law firm with offices in eight (8) cities across the U.S., is in search of a full-time non-exempt Client Intake/Conflicts Specialist to join its St. Louis or Chicago office. With over 400 attorneys and experience in 50 areas of law, Thompson Coburn is regularly recognized for providing clients with outstanding value and service. Driven by our core values of integrity, innovation and diversity, we collaborate and work in a welcoming, fast-paced, and inclusive environment.

Under the guidance of the Client Intake Manager, this position will process client and matter intake requests, perform quality review checks, and apply a general understanding of legal conflict of interest principles.  It will also provide guidance to attorneys, legal administrative assistants, and staff personnel regarding the conflicts and client/matter intake processes. This position is primarily remote and requires occasional in-office presence, including initial training, quarterly meetings, and as needed at the request of the Firm.  For candidates with proximity to an office, hybrid options are available.

Key Responsibilities:

• Develops and applies a general understanding of legal conflict of interest principles.
• Applies quality assurance review of conflicts and client/matter information and ensures high levels of accuracy and completeness of information and adherence to Firm guidelines and procedures.
• Utilizes software and workflow platform to process client and matter intake information.
• Processes conflict requests for clients and matters or updates to existing files.
• Processes changes and updates for client and matter files, which includes certain key information related to contact information and billing rates.

Experience and Education Qualifications:

• Minimum high school diploma or equivalent required.  An Associate degree or higher preferred.
• Minimum one year prior experience scrubbing, mining or analyzing data required.
• Any prior experience in the legal services industry preferred.

Thompson Coburn LLP is a large, full service, multi-state firm with offices in Birmingham, Chicago, Dallas, Los Angeles, New York, St. Louis, Southern Illinois, and Washington D.C. At Thompson Coburn, our behavior and the expectations we have of ourselves are guided by the values that we hold in the highest regard: integrity, a passion for excellence, a focus on serving the client, a value of diversity, innovation, creativity, trust, and loyalty. Within the Firm, we value each other as people and colleagues. In addition to the exceptional working environment and a competitive salary, Thompson Coburn provides the following benefit options to qualifying employees:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance & ADD policies
• Short & Long Term Disability Insurance
• Paid Parental Leave
• 401(k) Profit Sharing plans
• Parking/Transportation Stipend
• Section 125 Plan (Pre-tax premiums, dependent care and medical reimbursement)
• Paid Holidays
• Paid Vacation Time
• Employee Assistance Program (EAP)
• Employee Wellness Program
• Tuition Reimbursement
• College Savings Plan Deductions (529 Plans)
• Long Term Care

Equal Opportunity Employer M/F/D/V