Job Purpose:
Enforces all Bally’s Twin River Casino and State of Rhode Island policies and procedures to insure a safe, fair, and efficient operation. Safeguards employees and guests, secures monies and the facility, and suppresses incidents that present a potential liability and threat to the well-being of the company.
Qualifications:
Minimum of one-year experience as a security officer or previous law enforcement experience
Graduate of a municipal, state or federal law enforcement agency
Active or retired member in good standing from the aforementioned law enforcement agencies
License Requirements:
Serve Safe Certified.
Must be able to be licensed by the Rhode Island Department of Business Regulations, as well as be able to complete a background check performed by them.
Rhode Island Pistol Permit
Essential Job Functions:
First responders to matters of incident to include accidents, emergencies, medical aids and request for assistance from other departments.
Guard and escort monies to specific locations throughout the facility and safeguard the nightly drop of monies and tickets from the VLT machines.
Strategically posted at visible locations throughout the facility to deter incidents and remain accessible to guests.
Possess knowledge of all Twin River Casino facilities
Assist guests by providing information and services or directing guests to the appropriate source for assistance.
Checks identification of individuals entering Twin River in compliance with Rhode Island state law.
Prepare security reports, communicate with guests, outside agencies, and assist in employee investigations.
Provide security for special events, fights, parties, employee events, and tournaments.
Act as escorts for guests, employees, outside agencies, transportation of injured employees, and disabled guests.
Rove self-parking lots, valet, and exterior of casino.
Act quickly in emergency response which includes injured guests and employees, fires, fights, thefts, and arrests.
Observe and report any hazardous, dangerous or unsafe conditions that may cause injury to guests and/or employees.
Assist fire, police, or other law enforcement agency in their official capacity when responding to or investigating incidents within the facility.
Patrol and monitor entrances, gaming floor, and bar areas for the control of alcohol consumption.
Monitor the physical access control for the facility verifying authorization and issuing visitor and employee access badges in accordance with the Department of Business Regulations and Rhode Island Lottery.
When appropriate detain and retrain persons that have or are about to commit a crime or present danger.
When appropriate eject persons who are in violations of company policies and procedures.
Physical/Mental Requirements:
Constantly stand, walk several hundred feet, climb, carry, hear, bend, and stoop
Constantly use manual dexterity, following directions, adhere to detail
Frequently use eye/hand coordination
Working Conditions:
Constantly hot, cold, noisy, wet, dry, dirty, smoky, and dusty
Rotating shifts
Occasionally dirty
Work in a moderate noise level environment, increasing to loud at time
Qualifications
Licenses & Certifications
Preferred
RI Lottery License Ops
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