Systems Project Manager, Tolling & Contact Center Operations (Onsite – New York | Relocation Assistance Provided) Full Time NEW

Maximus is currently hiring for a Systems Project Manager to lead our NYS Thruway team.

The Systems Project Manager is responsible for leading IT projects specific to State tolling systems, call center systems, and related systems.

This position is contingent upon award and will be fully onsite within New York State. Relocation assistance is provided.

Why Join Maximus?

• Competitive Compensation – Bonuses based on performance included
• Comprehensive Insurance Coverage – Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter’s, and Pet insurance
• Future Planning – Prepare for retirement with our 401K Retirement Savings plan and Company Matching
• Unlimited Time Off Package – Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage
• Holistic Wellness Support – Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP)
• Recognition Platform – Acknowledge and appreciate outstanding employee contributions
• Tuition Reimbursement – Invest in your ongoing education and development
• Employee Perks and Discounts – Additional benefits and discounts exclusively for employees
• Maximus Wellness Program and Resources – Access a range of wellness programs and resources tailored to your needs
• Professional Development Opportunities- Participate in training programs, workshops, and conferences

Essential Duties and Responsibilities:

• Plan, manage, and oversee infrastructure delivery services
• Assist with project budget, resources, and schedule
• Ensure deliver of project lifecycle documents, including, but are not limited to, Project Plan, Installation Plan, Standard Operating Procedures (SOPs), Systems Design Document, Configuration
• Management (CM) Plan, Release Management Plan, & Risk Management Plan
• Track costs, schedule, and project performance, and take corrective actions, when necessary, to ensure that projects are within budget, on schedule, and meet quality standards & customer satisfaction
• Utilize Project Management (PM) lifecycle and Systems Development Lifecycle (SDLC) methodologies

Minimum Requirements:

• Bachelor’s degree required
• Minimum of 5 years of project management experience required
• Minimum 5 years of IT project management experience within the tolling and call center spaces

Preferred Skills and Qualifications:

• Project Management Professional (PMP)
• Experience in a variety of project management methodologies including Agile and Waterfall