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Maximus is currently hiring for Mailroom Clerks to join our New York State of Health (NYSOH) team. This is an onsite opportunity that requires you to work in our Albany, NY office.
Mailroom Clerks are responsible for reviewing documents related to the New York State of Health (NYSOH) Medicaid Contract, opening mail, sorting and scanning documents, identifying their appropriate routing, and may also involve receiving daily inbound calls to obtain new addresses for mailings.
Why Maximus?
- Competitive Compensation – Quarterly bonuses based on performance included
- Comprehensive Insurance Coverage – Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter’s, and Pet insurance
- Future Planning – Prepare for retirement with our 401K Retirement Savings plan and Company Matching
- Paid Time Off Package – Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage
- Holistic Wellness Support – Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP)
- Recognition Platform – Acknowledge and appreciate outstanding employee contributions
- Tuition Reimbursement – Invest in your ongoing education and development
- Employee Perks and Discounts – Additional benefits and discounts exclusively for employees
- Maximus Wellness Program and Resources – Access a range of wellness programs and resources tailored to your needs
- Professional Development Opportunities- Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Process incoming and outgoing mail
- Prepare mail, such as applications, returned mail and verification documents for scanning
- Print documents for outbound mailing and prep and scan
- Create batches to prepare for transition to document scanning, including using appropriate separator sheets. Image documents using scanners. Store documents after scanning in controlled secure storage room
- Operate mailroom equipment including letter opener, sorter, shredder, postage meter, imaging/scanning equipment, etc.
- Images documents using scanners
- Conducts quality reviews of work to ensure accuracy and relays feedback to supervisor
- Processes paper applications and verification documentation for health care coverage
- Attends meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems
- Accurately reports task completed and hours worked
- Ability to identify departmental risk and escalate to management
- Routes technical issues to management
- Maintains an understanding of the Enrollment and Eligibility processes and policies
- Maintains updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
- Responsible for adhering to established safety standards
- Must be able to remain in a stationary position for an extended period of time
- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds
- Work is constantly performed in an office environment
- Performs other duties as assigned by management
Minimum Requirements:
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience
- Must reside within a 100 mile radius of Albany, NY.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Ability to successfully execute many complex tasks simultaneously and ability to work as a team member, as well as independently
- Ability to follow instructions and perform repetitive tasks
- Position may require ability to bend and lift moderate weight
- Must be willing and able to work a shift between 8:00am-5:00pm EST Monday-Friday
Preferred Skills and Qualifications:
- Previous Mailroom experience
- General PC/keyboarding skills
- Experience using Mailroom equipment such as cutter, jogger, postage machine, etc.
